Have Questions? Look Here
Do you offer a trial plan that I can use before buying a theme?
We do not offer any trial plan or themes that you can test before making the purchase. However, you can access our theme preview options to get a complete view and experience of our themes. If you have any specific questions, please mail us at email@example.com
Is SuprShops affiliated with Shopify?
SuprShops is a Shopify Partner, independent Shopify theme designer and developer. We create conversion-driven, mobile-ready themes in compliance to starting an online store powered by Shopify.
We are part of Quadrant Technology, an award winning eCommerce agency which provides custom design and development services.
Is a single SuprShops theme usable for more than one store?
Each theme available on our SuprShops store is a one-shop license. You can use the purchased theme for a single store only. If you want to use the same theme for another shop or multiple stores, then you need to buy a theme license for each individual store. However, you can transfer the theme to another shop, only if you deactivate the previous shop.
How different are SuprShops themes?
Each theme available on SuprShops is designed with specific features and design components. You can do a preview comparison of our themes to understand the uniqueness of each theme.
How can I know which theme at SuprShops is best for my shop?
SuprShops themes are designed and developed keeping specific business and brand requirements in mind. If you need assistance in selecting a theme for your shop, you can connect with our design and branding experts at firstname.lastname@example.org
What is SuprShops refund policy?
We offer a 30-day, No-Question-Asked refund on our themes. We are also here to help you resolve any theme-related issue that you may experience.
Can I get a Shopify setup and theme customization by SuprShops?
Yes, we do Shopify set up and theme customization, feature development, app development, etc. You can reach out to us at email@example.com for customization and setup related requirements.
Do you guys provide any after sales support?
We provide a 6-month support service to counter any theme-related queries. Please visit our 24/7 Support portal to connect with our team and access further details.
Our support only covers SuprShops theme related issues, if you have any queries related to Shopify platform, please contact Shopify support here.
How can I install my theme purchased from SuprShops?
SuprShops themes are designed and developed with an easy-to install and use setup, including our comprehensive documentation. You can check out our documentation and tutorials after purchasing a theme to learn the step-by-step and hassle-free process of installing your theme. For further assistance, reach out to us at firstname.lastname@example.org
Can I get theme updates from SuprShops?
Yes, you will receive free updates as and when we add, implement and configure features for our themes.